I have been using this product for a year now and I really like it.
It looks like a moisturiser (thick and creamy) and has little to no fragrance. It feels a lot like a moisturiser too, but it 'dissolves' in the water and glides on the skin so smoothly. While my skin is still damp after using this I can feel it still - like there's a little left. However, when I dry my skin the feeling goes away.
I used this product after a makeup remover to remove any residual products, oils, and dirt. It doesn't remove make-up well on its own. I have normal to dry skin and this cleanser did the job gently while also moisturising.
I would recommend this product for cleansing in the morning to start the day or after make-up remover at night. If you're looking for any foaming action or heavy duty cleansing, unfortunately this product isn't for you.
If you're looking for a gentle, refreshing, moisturising cleanser, then I would definitely recommend this product.